Issue and crisis management
When things go wrong you need a coherent plan and on-tap support.
In many ways, a crisis is just like any other aspect of business' makeup - it demands clear thinking with detailed guidelines on what should and shouldn't be done and who should do it.
The objective must be to mitigate the risks to the business' commercial operations and to its brand reputation while maintaining a sense of proportion.
We provide a range of issues and crisis management services from senior counsel to 24 hour press office support, message management and stakeholder liaison.
Our work has included developing a strategy to respond to threats from animal rights protestors; creating a crisis plan following a major fire incident; and providing detailed media and strategic support for a company indentified in a government inquiry.